Owner review required before launch. Confirm dispatch times, delivery regions, carrier choices, return window, return address and any exclusions before this policy is published.
Shipping
Available shipping methods, costs and estimated delivery windows are shown at checkout. Dispatch and delivery dates are estimates, and the final policy must state the regions currently served.
Returns
Contact the studio before returning an item so the team can confirm eligibility and provide instructions. Items should be returned in the condition specified by the final owner-approved policy.
Damaged or incorrect orders
Contact the studio promptly with your order number and clear photos of the packaging and item. The team will review the issue and explain the available next step.